Support
We're here to help you create meaningful memorials and preserve precious memories. If you need assistance or have any questions, please don't hesitate to reach out.
Get in Touch
Email Support
For general questions, technical support, or assistance with your memorial, send us an email and we'll get back to you within 24 hours.
Contact SupportFrequently Asked Questions
How do I create a memorial?
Click "Create Memorial" in the navigation, then follow our step-by-step process to add the person's details, photos, and stories.
Can I edit my memorial after creating it?
Yes, you can edit your memorial at any time by visiting the memorial page and clicking the "Edit" button (if you're the creator or have edit permissions).
How do I add family members as contributors?
Go to your memorial's edit page, then use the "Family Space" section to invite family members to contribute stories and photos.
Is my data secure and private?
Absolutely. We take privacy seriously and use industry-standard security measures to protect your personal information and memorial data.
Need Immediate Help?
If you're experiencing a crisis or need immediate emotional support, please reach out to these 24/7 helplines:
National Suicide Prevention Lifeline
988
Crisis Text Line
Text HOME to 741741
GriefShare
1-800-395-5755
Response Time
We typically respond to support requests within 24 hours during business days. For urgent matters, please mark your email as "Urgent" in the subject line.